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Terms & Conditions

Welcome to Magna Sleep

        Magna Sleep and its affiliates provide their services to you subject to the terms and conditions given here under. If you visit us at magnasleep.com, you accept these Terms and Conditions. Please read them carefully. In addition, when you use any current or future Magna Sleep service (e.g. Your Account/Profile, Gift Coupons, and Your Reminder Service, etc.) or visit or purchase from any business affiliated with Magna Sleep , whether or not included in the Magna Sleep web site, you will be subject to these guidelines and conditions for such service or business. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order placed or service provided by Magna Sleep . By using the shopping services of Magna Sleep you agree to be bound by these terms and conditions. All products/services and information displayed on Magna Sleep constitute an "invitation to offer".

To place an order, you must be at least 18 years of age.
Magna Sleep™ & www.magnasleep.com is Part Of sonienterprise.in.


Definations

"Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexures, privacy policy, and will include the references to this agreement as amended, negated, supplemented, varied or replaced from time to time.

Electronic Communication

When you visit sonienterprise.in or send e-mails to us or give us your feedback, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Trademark

The logo / image of magnasleep.com on the home page of the website & other pages and as used in the communication to the User is registered by magnasleep.com and cannot be used or communicated or distributed without the specific and written permission of magnasleep.com.

Business Entity Registration

If you are registering as a business entity, you represent that you are duly authorized by the business entity to accept these Terms & Conditions/User Agreement and you have the authority to bind that business entity to these Terms & Conditions/User Agreement.

Reviews, Comments

Visitors to our site may post review, comments, or other information. The content must not be illegal, defamatory, or obscene. You may not use a false e-mail address, impersonate any person or mislead. Magna-Sleep reserves the right to remove or edit such content.

Shipping Policy

  • We offer FREE Shipping Service (specified on the Product detail page) on selected products ordered through Magna Sleep
  • Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.
  • To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
  • Orders are shipped within 2 to 4 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to courier company’ / post office’ norms.
  • We not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
  • Deliver all orders to registered address specified at the time of payment for that order.
  • While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
  • We are no way responsible for any damage to the order while in transit to the buyer.
  • We ship on all week days (Monday to Saturday), excluding public holidays.
  • Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
  • Return Policy

    The return process of the product can be restricted depending on the nature and category of the product. Conditions for return:
    • Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.
    • Products/Items should be UNUSED.
    • Products should be returned in their original packaging along with the original price tags, labels and invoices.
    • It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
    Refunds:
  • We will process the refund after receipt of the product by Magna Sleep or its business partner. Refund will be processed based on the mode of payment of the order.
  • Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 7 working days and the refund will reflect in the next Credit Card Or Bank Statement.
  • Orders paid by net banking accounts will be credited back to same bank account.
  • For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the "billing name" provided at the time of placing the order.
  • Cancellation Policy

    Magna Sleep believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
    • Cancellations will be considered only if the request is made within 12 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
    • There is no cancellation of orders placed under the Same Day Delivery category.
    • No cancellations are entertained for those products that the marketing team of Magna Sleep has obtained on special occasions like Pongal, Diwali, Vijayadashami etc. These are limited occasion offers and therefore cancellations are not possible.

    Privacy Policy

    • Magna Sleep and its affiliates respect your privacy.
    • This Privacy Policy provides succinctly the manner your data is collected and used by Magna Sleep .
    • You are advised to please read the Privacy Policy carefully.
    • By accessing the services provided by Magna Sleep you agree to the collection and use of your data by Magna Sleep in the manner provided in this Privacy Policy.

    We want you to

  • feel comfortable using our Website.
  • feel secure submitting information to us.
  • contact us with your questions or concerns about privacy on this site.
  • know that by using our sites you are consenting to the collection of certain data.
  • What information is, or may be, collected from you?

    We will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including computer-identification information obtained from "cookies," sent to your browser from a web server cookie stored on your hard drive an IP address, assigned to the computer which you use the domain server through which you access our service the type of computer you're using the type of web browser you're using.

    We may collect the following personally identifiable information about you:

  • Name including first and last name.
  • Alternate email address.
  • Mobile phone number and contact details.
  • ZIP/Postal code.
  • Financial information (like account or credit card numbers); and
  • Opinions of features on our websites.
  • Other information as per our registration process.
  • We may also collect the following information:

  • About the pages you visit/access.
  • The links you click on our site.
  • The number of times you access the page.
  • The number of times you have shopped on our web site.
    • You can terminate your account at any time. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.

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